1. ORDER PROCESSING
1.1. Orders are typically processed within 1-2 business days of payment confirmation. Processing times may vary during peak seasons or promotional events.
1.2. Once your order is processed, you will receive a confirmation email with the tracking information.
2.SHIPPING MATHODS
2.1. ELEGANT DISTRIBUTOR AND IT SERVICES LLC offers standard and expedited shipping options. The availability of these options may vary based on the delivery address and the nature of the products ordered.
2.2. We utilize reputable carriers, including UPS, Amazon Logistics, and other trusted services to ensure reliable and timely deliveries.
2.3. Shipping Classes: – Standard Delivery: Estimated delivery within 3-5 business days. – Express Delivery: Expedited delivery within 1-2 business days.
2.4. Flat Rate Shipping: – UPS Standard Delivery: $9.99 flat rate for all orders (minimum). – UPS Express Delivery: $19.99 flat rate for all orders (minimum).
2.5. Order Processing for Express Delivery: For Express Delivery orders, if placed before [specific time], the processing will be done on the same day. Orders placed after [specific time] will be processed on the next business day.
2.6. Shipping Costs: The minimum shipping cost for Standard Delivery is $9.99, and additional charges may apply based on the weight of the order. The minimum shipping cost for Express Delivery is $19.99, and additional charges may apply based on the weight of the order.
2.7. Estimated delivery times will be provided during the checkout process, and they are calculated from the date of shipment.
This addition specifies the minimum shipping costs for both Standard and Express Delivery, making it clear that additional charges may apply based on the weight of the order.
3. SHIPPING COST
3.1. Shipping costs are calculated based on the weight of your order, the selected shipping class, and the destination address. The applicable shipping charges will be displayed during the checkout process.
3.2. ELEGANT DISTRIBUTOR AND IT SERVICES LLC may offer free shipping promotions during specified periods. Details of such promotions will be communicated on our website.
4. SHIPMENT TRACKING
4.1. A tracking number will be provided with the shipping confirmation email. You can use this tracking number to monitor the status and location of your shipment.
4.2. Please note that tracking information may take up to 24 hours to be updated by the carrier.
5. SHIPPING RESTRICTIONS
5.1. ELEGANT DISTRIBUTOR AND IT SERVICES LLC currently ships to addresses within the United States. We do not ship to P.O. boxes, APO/FPO addresses, or international destinations.
5.2. Certain products may have restrictions on shipping due to their nature, and these restrictions will be communicated on the product page.
6. DELAYED OR LOST SHIPMENTS
6.1. ELEGANT DISTRIBUTOR AND IT SERVICES LLC is not responsible for delays caused by factors beyond our control, including but not limited to weather conditions, carrier issues, or unforeseen events.
6.2. If your shipment is significantly delayed or lost, please contact our Customer Support team at support@elegantdistributor.com for assistance.
7. ADDRESS ACCURACY
7.1. It is the responsibility of the customer to provide accurate and complete shipping information during the checkout process. ELEGANT is not responsible for items lost or delayed due to incorrect addresses.
7.2. Please review your shipping details carefully before completing your order.
8. POLICY COMPLIANCE
8.1. By placing an order with ELEGANT DISTRIBUTOR AND IT SERVICES LLC, you agree to comply with the terms outlined in this Shipping Policy.
8.2. ELEGANT DISTRIBUTOR AND IT SERVICES LLC reserves the right to update or modify this policy at any time. Any changes will be effective upon posting on our website.
For further assistance or inquiries regarding our Shipping Policy, please contact policy@elegantdistributor.com
This Shipping Policy is effective as of September 1st, 2022.